Orange is one of Europe's leading mobile operators.
With over 13.1 million customers in the UK, efficient friendly customer
support is crucial to the operator's success. A space-efficient,
ergonomically friendly call centre environment that gives individuals
comfortable access to a clear display, was a key consideration behind
Orange's decision to replace its CRT monitor fleet with an LCD solution.
Orange sought an LCD solution that would maximise space and cost
efficiency but would also present employees with flexible height
and screen options.
Working in the fast changing technology sector,
LCD benefits such as space saving, excellent screen clarity and
better viewing angles coupled with a reduction in power consumption
and heat emissions were highly persuasive to Orange. Once tried
they did not turn back.
Download pdf of
Orange case study
Further Reading
Use these links to access the HSE web site with
relevant information regarding the use of VDUs:
http://www.hse.gov.uk/startup/content/intro/display.htm
http://www.hse.gov.uk/press/2003/e03030.htm
Recommended guidelines include:
The law on VDUs. An easy guide: Making sure your
office complies with the Health and Safety (Display Screen Equipment)
Regulations 1992 (as amended in 2002) HSG90 ISBN 0 7176 2602 4 £8.50
Working with VDUs INDG36 (rev1) FREE (available
in packs of 10 ISBN 0 7176 1504 9 £5.00